PSMCFTPAGNTCUST

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Agent customization

Agent customization

PeopleSoft Field Name Field Type Column Type Description
MCFUQAGENTID Character(30) VARCHAR2(30) NOT NULL Agent Id

Prompt Table: PSOPRDEFN

MCFTYPE Character(1) VARCHAR2(1) NOT NULL Window Type
A=Agent to Agent Chat
C=Agent to Customer Chat
E=E-mail
G=Generic Alert
M=MultiChannel Console
U=Grab URL
MCFTOP Number(5,0) INTEGER NOT NULL Top
MCFLEFT Number(5,0) INTEGER NOT NULL Left
MCFWIDTH Number(5,0) INTEGER NOT NULL Width
MCFHEIGHT Number(5,0) INTEGER NOT NULL Window Height
MCFPOPUP_MODE Character(1) VARCHAR2(1) NOT NULL Popup Mode
A=Automatic
M=Manual

Default: A

MCFACCEPT_MODE Character(1) VARCHAR2(1) NOT NULL Accept Mode
A=Automatic
M=Manual

Default: A

index back (c)David Kurtz 2019, www.go-faster.co.uk PeopleTools 8.54
PTRef generated on 09-JUN-19